McDiarmid Lumber Ltd., its affiliates and subsidiaries (“McDiarmid”) values your privacy and is committed to maintaining the accuracy, confidentiality, security and privacy of your personal information.
What is Personal Information?
Personal information is information that identifies you as an individual and relates specifically to you. This information includes your age, gender, Social Insurance Number, income, political beliefs, medical information, education, employment or criminal records, loan or credit records, etc.
Collection of Personal Information
McDiarmid may collect personal information from you when you:
- purchase, order, return or exchange merchandise;
- request a quote, estimate or other information about any of our products or services;
- request warranty or repair work;
- sign up for our mailing lists;
- provide us with written comments or suggestions;fill out a credit application;
- apply for employment with McDiarmid;
Information gathered by visiting our Website
Our website uses a technology called “cookies”. Cookies enable web producers to retrieve data from viewers to verify site traffic and audience. They may also measure various internet tools which result in more appealing webpages. Cookies may be stored on your computer by viewing the McDiarmid website. Most internet browsers accept cookies but you can modify the access to not allow this function. Please note that cookies are an important component of web surfing.
Consent to use and disclose Personal Information
Consent may be obtained in various ways. We may obtain your express consent or we may determine that consent has been implied by the circumstances. Express consent could be in writing (for example, a signed contract, email or application form), or verbally in person or over the telephone. When we receive personal information from you that enables us to provide you with a requested product or service, your consent to allow us to deal with that personal information in a reasonable manner would be implied.
You may also refuse to allow McDiarmid to obtain, use or share certain personal information or you can withdraw a previously given consent at any time.
Protection of Personal Information
McDiarmid will protect personal information against loss, theft, unauthorized access, disclosure, copying or use. McDiarmid has implemented various safeguards and security measures to make sure that access to personal information is restricted to employees who require the information to perform certain duties. Personal information is stored in our computer databases and systems and is protected by the use of passwords, encryption files and firewalls. Personal information contained in paper format is retained in locked file cabinets and restricted access to offices.
McDiarmid only retains your personal information as long as it is required for our business relationship or as required by federal or provincial laws.
Disclosure of Personal Information
McDiarmid is not in the business of trading, selling or renting client lists or personal information to others unless we tell you about it and obtain your consent. In serving our customers, we may from time to time need to disclose the personal information we collect to our affiliates, subsidiaries, successors, and third parties. These third parties commonly include: service providers who perform various functions for us; credit agencies;financial institutions when conducting reference checks;legal counsel retained by McDiarmid;and when legally required or permitted to do by law.
Access to Personal Information
You may request access to your personal information that we have on record. You have the right to request that errors be corrected, to obtain information about the way in which your personal information is used and to obtain the names of individuals and organizations to whom your personal information has been disclosed. To access your personal information, please see the section below entitled “How to contact us”.
How to contact us
Complaints, concerns or requests for further information about our privacy policies and procedures should be directed to our privacy officer via email at: firstname.lastname@example.org
or by writing to us at the address noted below:
McDiarmid Lumber Ltd. Privacy Officer
P.O. Box 6, Station C
Telephone: (204) 452-1588